We reserve the right to request a 20% deposit to secure your booking which may be paid over the phone using our chip and pin machine.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.These terms and conditions apply to the use of this website and by accessing this website and/or making a booking or purchase you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website.Before you place an order for products or services, if you have any questions relating to these terms and conditions please do not hesitate to contact us.

Your right to cancel

The following terms apply to all appointments made for Monday to Sunday - excluding wedding make-up. See below for special terms applicable to wedding make-up and Sunday appointments.At least 48 hours’ notice is requested if you need to cancel or change your appointment.Otherwise the late cancellation costs as laid out below will be charged.

Cancellation or change of treatment times within 48 hours of your booking will incur a charge of 50% of the full treatment value. If you fail to show for the appointment , our treatment(s) will be charged at full cost. If part of a booking is cancelled or changed after arrival, the full cost of the treatment(s) as booked will remain payable upon departure.

As we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with Harmony Beauty (verbal or written) forms a legally binding contract.

How to cancel or change your appointment:

Cancellations should be made by calling us on 07989981310.  If you are cancelling outside of normal salon operating hours - you may cancel by email but this should be followed up by telephone during salon operating hours. If you have an email address registered with us, you will receive an email confirming your cancellation.

Your right to cancel

Applies to couple or group bookings: A minimum of 72 hours notice is required - other wise the late cancellation costs as laid out below will be charged.

Cancellation or change of treatment times within 72 hours of your booking will incur a charge of 100% of the full treatment value. If part of a booking is cancelled or changed after arrival , the full cost of the treatment(s) as booked will remain payable upon departure.

Wedding make-up

Wedding make-up may be booked up to 6 months prior to your wedding day.In the event of Ruth becoming unavailable on your wedding day, we reserve the right to provide service through another trained therapist to carry out the application.

Free consultation

You may book one free 15 minute consultation with Ruth to discuss your bridal make-up and the service offered. This is normally offered 3-6 months prior to your wedding day.

Wedding makeup with trial

The trial makeup will need to be paid in full on the date of booking. (this is non-refundable.)If you are happy with the trial makeup and want to confirm your wedding day booking, you will need to pay a non-refundable deposit of £30 to secure this on your trial date.

Wedding makeup without trial

A £30 non-refundable deposit will need to be paid on the date of booking..The balance will need to be paid no less than 48 hours before the date of your wedding by card or cash Only the wedding day s final payment will be refunded to you if you cancel at least a week before your big day.

Wedding Packages

A 20 % Deposit will need to be paid and then the total balance no later than 48 hours before the first booking.

Beauty Treatments

Any Individual Beauty Treatments can be paid on the day of booking.

Our right to cancel

If a therapist is not available to carry out your treatments through circumstances beyond our control, we reserve the right to transfer the booking to an alternative therapist. In unusual circumstances we may need to cancel your booking. In the event that we cannot fulfill your appointment, we will contact you by telephone - where possible.

Our rights

We reserve the right to:

Modify or withdraw, temporarily or permanently, this website (or any part thereof)with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website.

Change the conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website and/or our services.

Refunds

We do not offer refunds for any completed services. However if you are in any way dissatisfied with any aspect of your experience, please contact us. We will try our utmost to resolve any problems.

Your file

You agree to keep your personal record held by Harmony Beauty updated with your full contact details - which will enable us to contact you in the event of any change relating to your appointments. Where possible, please provide both landline and mobile telephone numbers.

Mobile Phones

In the interest of comfort of all our clients, please refrain from using a mobile phone and ensure it is switched off for the full duration of your treatments.

Privacy policy

We will treat all your Personal Information as confidential. We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation.

Payment

All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your booking or product is the price as set out on this website.You confirm that the credit, debit card, that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer.For gift vouchers and products: If the issuer of your payment card refuses to or does not, for any reason authorize payment to us we will not be liable for any delay or non-delivery.

Gift vouchers

Gift Vouchers are non-refundable and are valid for 6 months from the purchase date and will not be accepted after the expiry date. Vouchers cannot be redeemed for cash, sold or transferred.

Professional Wedding Makeup – Terms and Conditions

In the event of Ruth becoming unavailable on your wedding day, we reserve the right to provide service through another trained makeup artist to carry out the application.

You may book one free 30 minute consultation to discuss your bridal makeup and the service offered. (this is optional.)This is normally 3-6 months prior to your wedding day.

There will be a small travel charge of £5 added onto your trial booking. (There is no travel charge for the wedding day.)

Your 4 digit gift voucher number must be quoted at the time of booking and the voucher handed to the therapist at the start of your treatment. You are not under obligation to use the full value of your vouchers during one session.Late cancellation and "failure to show" terms as laid out above also apply to gift vouchers -which will be voided at Harmony Beauty should you fail to give the required notice. Please check required notice periods based on the value of the booked treatment(s)